Customer References

The Water Cooler Company – our parent company – and Drinking Water Fountains have been servicing customers across the UK for many years. We have built up many years worth references and are proud of what our clients tell us about our products and services – as you can see some are from customers leaving us just to show that this is a true reflection of how they see us. If existing clients want to be shown here please call the office. We do not actively request any of these references.

“Guess what? We have a shiny fully working smooth edged drinking fountain with lagged pipes and an isolation valve in our playground as of today! And I was the first to try it out.
Many thanks for all your help, we really appreciate the fact that you know what you’re talking about. We won’t hesitate to recommend your products to other schools.
Merryl, Bath Council, 12th December 2010

“Just thought I’d drop you a note regarding our recent installation. Although I haven’t even seen the machines yet (the flooring was being installed in the tea prep area last time I was across), the Site Project Manager commented on how efficient your guys were and said I’d made an excellent selection of Contractor. It’s good to receive positive feedback for a change!” Lorraine, ….. Fac, 3th June 2010

“We have our fountain installed now. I wanted to take this opportunity to thank you for the meticulous and professional manner in which your engineer carried out the installation. Merry Christmas and Happy New Year.” Edgeware …………….., 23rd December 2009

Robert: Hi there Visitor: Hi there, we work in a high school with wall mounted stainless steel drinking fountains.  The pupils have commented that they can not fit their drinking bottles in the basin to fill them up.  Is it possible to change the tap to a higher one?
Visitor: PS this is a great serice, congrats to the person who came up with the idea of a chat service. Robert: Hi there. Thank you. If you drop me your emial I’ll get a colleague to send some info over right away. ” From our online chat facility, 17th June 2009

“Thanks – Lawrie just left. He is a darling isn’t he!?” Eci, Hayley Tower, 11th March 2009

“Much appreciated!. Do like your service ;0)” Nomi Mobile, 5th February 2009

“Thank you for organising that, your customer service is impeccable a real pleasure to deal with.” Caroline Edwards, Marketing Manager, 30th January 2009

“Just to let you know that the filter/chiller is working beautifully” Denise Cadore, 19th November

“Well the machine, to me, looks great and is not in the way at all. Also I must say that the engineer – Peter was really professional and polite and even hovered up after himself.  We have a busy office and I was really impressed with his attitude and causing the minimum amount of fuss and I’d certainly recommend him.” 28th August 2008

“The Watercooler company are fantastic to deal with, their service and prices were unrivalled in a competitive marketplace.

Parktown Capital, September 2008

“Thanks for the service and also give a big thanks to the engineer who attended. He was very helpful and professional.” Kwong, Raycon, September 2008

After speaking to several suppliers of water coolers, it was refreshing to find a company such as ‘The Watercooler Company’ who offered a professional and friendly service. ‘The Watercooler Company’ met all our requirements by finding the perfect solution to our needs. There was no hard sell or demands to sign for a service contract compared with other companies in the field. Our Account Manager was a pleasure to deal with and also offered an excellent after sales service to ensure we  were happy with the goods supplied. They also offered a friendly and knowledgeable service explaining installation and future service of units available to be carried out by ourselves along with an option of installation and service by ‘The Watercooler Company’.” Patrick Wright, Heatcraft, September 2008

“We used the Watercooler Company on a few occasions.  The level of customer service and service provided was exemplary.  Most importantly, the aftersales support provided to us by Sarah was commendable.  I would not shop around for cheaper prices after receiving the excellent level of service provided by the Watercooler Company and Sarah. I strongly recommend the Watercooler Company to anyone who needs their service.  Well done.” Milennium Cleaning, August 2008

“The Watercooler Company delivered precisely what we needed –  a quick and reasonable quote, an accurate delivery date and a helpful installer.  Simple and easy solutions are not always that easy to find!” Rowan McCarthy, Catalyst, August 2008

” The move went extremely well and we are all settled now.  The coolers are working fine and everyone seems to like the facility.  The service from you has been very good to date – the ordering process went smoothly and the installation procedure was fine.  From the administrative side i.e. you, I can not fault you.  The communication has been excellent and you have kept me informed every step of the way.  Roll on phase 2! We commence the fit-out of the second phase on 22nd September so we should be ready to install our remaining water cooler towards the end of October.” Audrey Butler, Operations Manager

“We have been using this service for over a year and we are really impressed with their commitment to customer service. Being a service company ourselves, supplying services to various charities and organisations in our building, we have enjoyed our relationship. May it
continue…“

World Mission

“They have gone out of their way to provide us with an extremely efficient service. The delivery drivers are always polite and friendly, nothing is too much trouble.”

Remedy Productions

“The Watercooler Company have been efficient and extremely helpful since we began using them. We would recommend them to all businesses who require a professional water
service!”

Winkworth

“The watercooler company are reliable and efficient”

Wisden cricket info >

“Dedicated service and always a friendly face. We would definitely recommend The Watercooler Company.”

Penoyre & Prasad LLP

“Great personal and reliable service. Knocks the socks off the rest of our
suppliers!”

W2

“We have been using The Water Cooler Company for almost a year now, we are very happy with the service they provide. Always reliable, always on time, a pleasure to deal
with”

Zodiac Maritime

“Thanks for a great service for the past couple of years.  I’d say your company’s is one of the best examples of customer service that I have seen in the past 6 years living in London.”

Peter Vermette – Domestic rental customer

“Just wanted to thank your on your fast and impressive delivery, everything has arrived this morning and has been set up very professionally, I am now sorting out the payment for you and it should be with you shortly.”

Roehampton University

“In return, may I thank you for the great service that you have always extended to us.  You will always be my first recommendation if the subject of water coolers arises!”

National Geographic Digital Motion

“Thank you very much, This is the type of excellent service we were looking for when we left the devil that is pow wow! We have been very happy with The Watercooler company and will continue to recommend you.”

Ominor

“Thanks Robert, the installation was perfect – friendly staff, no fuss and the coolers look great! Very impressed, thanks.”

SThree

“I would also just like to say how pleased we are with the friendly and reliable service that you and your staff provide us.”

Eden Mccallum

“I just wanted to let you know how happy we are with your company.  They have been on time, efficient, friendly and over all just a pleasure to work with.  I believe that this is the level of customer service that we need from a company and they have completely exceeded my expectations.  If you are looking for a new water delivery company for any new contracts I highly recommend them!”

Thistle